Help customers and businesses make informed decisions.

FastForward Business & Customer Service Credentials

If you enjoy discovering what truly motivates people and how to manage people and processes, then our business and customer service credentials may be right for you. Management, sales, and customer service skills form the core of all good businesses, and as new industries keep developing, business support and sales roles are in high demand.

Training for credentials in project management, human resources, and sales gives you essential skills that cut across all industries. And, our insurance agent pre-licensing courses prepare you to sit for the Virginia insurance license exams in property and casualty, life, health, and annuities insurance.


Here’s what some of our business and customer service graduates are doing today.

Steve, Lynchburg, VA

Credentials: Certified Professional, Society of HR Management

Current Position: HR Representative and Recruitment Specialist

“The SHRM-CP credential allowed me to advance in my organization, and it helped me open the door to becoming an adjunct business instructor in the community college system.”

Natalie, Lynchburg, VA

Credentials: Certified Professional, Society of HR Management

Current Position: Director of Human Resources

“Achieving my SHRM-CP certification was a present I would have never attempted to open without the help of this program. What a blessing!”

What kinds of careers are available?

  • Project Manager
  • Insurance Agent
  • Human Resources Specialist
  • Senior Human Resources Analyst
  • Sales Associate
  • Customer Service Specialist

Virginia’s Community Colleges offer different training programs on each campus to respond to the needs of local employers. Your FastForward coach can tell you more about training programs and schedules at your local community college.

I’m ready to start my career in business!

Reach out to a FastForward Coach now and get more information about business careers!